Located in the Charleston, SC Area
WORK WEEK: MON-FRI
Job Description
This position is contingent on contract award, expected to begin in July 2026.
Technical / Operational Background:
- DCOPS / data center operations
- DevSecOps environments
- Enterprise VDI / end user computing
- RMF / ATO lifecycle management
Location: Charleston, SC (primary – must be local or willing to relocate immediately)
Salary: Limited by government contracting regulations, commensurate with experience
Position Responsibilities
Owns day-to-day execution, GSC alignment, escalation, and accountability
Required Qualifications & Skills
- 12+ years operations/service delivery
- Experience managing enterprise IT operations centers
- Experience in SLA-driven environments
Key Capabilities:
- Incident management
- escalation frameworks
- cross-team coordination (DevSecOps, DCOPS, Cyber)
- workflow optimization
Tools:
- ITSM platforms (ServiceNow, BMC Helix)
- monitoring (Splunk preferred)
Certifications:
- ITIL v4 (required)
Clearance: Active Secret (required)
Desired Qualifications & Skills
Travel Amount
2%
Domestic